Shipping Policy

Orders received before 12pm AEST will be packed and sent within 48 hours of order receipt pending payment clearing our accounts. Shipments will not be made until payment has been received in full unless otherwise arranged with Avenue J Jewellery.

Avenue J Jewellery uses a registered freight courier however next day delivery cannot be guaranteed.

We can deliver to PO Boxes.

Once your order has been dispatched you will receive an email containing your tracking information.

If you are not at home at the time of delivery a notification will be left in your letterbox for collection at your location Post Office or for redelivery by the appointed courier company – we will not leave parcels unattended under any circumstances.

If you have not received your parcel within the estimated periods listed below please email info@avenuejjewellery.com.au with your full name and order number.

AUSTRALIAN CUSTOMERS 

Below are our AU delivery options with estimated arrival times

Delivery Option

Time

Cost

Standard Shipping – Australia

2-10 working days

$30.00

Express Shipping

Special Request Only

TBA 

* Please allow additional time for regional locations we cannot guarantee delivery timeframes for regional areas. 

INTERNATIONAL CUSTOMERS

Please allow 2-3 weeks for international deliveries as we cannot guarantee delivery timeframes for countries outside of Australia. 

PUBLIC HOLIDAY SHIPPING

Orders are not dispatched on public holidays – your order will be dispatched on the next working day pending payment received..