Shipping Policy

Orders received before 12pm AEST will be packed and sent within 5-7 business days of order receipt pending payment clearing our accounts. Shipments will not be made until payment has been received in full unless otherwise arranged with Avenue J Jewellery.

Avenue J Jewellery uses a registered freight courier however next day delivery cannot be guaranteed.

We can deliver to PO Boxes.

Once your order has been dispatched you will receive an email containing your tracking information.

If you are not at home at the time of delivery a notification will be left in your letterbox for collection at your location Post Office or for redelivery by the appointed courier company – we will not leave parcels unattended under any circumstances.

If you have not received your parcel within the estimated periods listed below please email [email protected] with your full name and order number.


Below are our AU delivery options with estimated arrival times

Delivery Option



Standard Shipping – Australia

2-10 working days


International Shipping

Contact us for current rates

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* Please allow additional time for regional locations we cannot guarantee delivery timeframes for regional areas. 


Please allow 2-3 weeks for international deliveries as we cannot guarantee delivery timeframes for countries outside of Australia. 


Orders are not dispatched on public holidays – your order will be dispatched on the next working day pending payment received..